Eleven years ago Fone Haus started operations by offering Papua New Guineans mobile phones to help them connect.
Today the company has grown to become PNG’s leading mobile phone and technology company.
Continuing in 2019, Fone Haus continues to promote its “More Phones and More Choice” promise.
It’s part of the idea that people should be able to be connected, irrespective of location or budget.
It’s the reason why Fone Haus was the first retailer in PNG to launch and introduce Click and Collect – its online ordering service. People can shop for a mobile phone or tech device online – anywhere, anytime.
This is continuing Frank Gui’s idea “to supply innovative new ideas and products to customers right across PNG”, Damian Ames, general manager said.
“We provide PNG’s biggest range of phones to suit every budget, with over 120 to choose from. We offer the best entry level quality mobile phones as well as being the authorised supplier of 100 per cent guaranteed major international brands including Samsung, Huawei, Mintt, Digicom, Oppo, Apple and HTC,” he said.
“We are known for our great quality and unbeatable prices. We offer more technology with a range of other tech devices including tablets and smart watches that are quality and affordable for everyone.’’
During the last 12 months Fone Haus has continued to launch the latest mobile phones in PNG including Samsung S10, Samsung Note 9, Huawei P30 and Mintt X2.
The company has launched new retail events including the exclusive Superbuy events that deliver mobile phone offers at never-before-seen prices in PNG.
Fone Haus continues to expand throughout PNG and the South Pacific – with a focus on more range, more value and more service.
Launched and available now is the Fone Haus “Fone Fix” mobile phone repair service, available at locations in POM, Lae, Mt Hagen and Kokopo.
Jim Gui, MD of NWTL Group, who leads the expansion program, is passionate about providing great service. “We understand how important our customers mobile and smartphone devices are to them,” he said.
“So our Fone Fix locations across PNG diagnose and fix our customers devices quickly and affordably.
“Fone Fix provides genuine service with properly trained factory technicians who use genuine parts to restore products back to original specifications.”
It’s why Fone Fix is PNG’s only authorised Samsung repairer. There is “More Know How” available with the introduction of Fone Haus Fone Geeks at every location – experts in tech devices. So customers can have any tech issues sorted by visiting any Fone Haus store.
As an innovative, equal opportunity employer, male and female Fone Geeks are ready to assist customers.
Rhonda Molo is an example of the new breed of tech expert in PNG.
Ms Molo said what’s best about working at Fone Haus is “Getting to know the latest technology and sharing my knowledge with people.
“My dream was to be a teacher and as a Fone Geek I have the opportunity to teach and educate people every day,’’ Ms Molo said. “Technology is important in everyone’s life and I love that I can show people how to use it.
‘‘I deliver ideas to customers that really help them.”
The Fone Haus 11th birthday celebrations are on until the end of April.