File picture of Qatar skyline used for representation.
Doha: Qatar’s hospitality sector continues to win accolades as it has been ranked best in the Middle East for a second consecutive year, by the Guest Experience in the Middle East Report, released by hospitality and travel data providers Olery.
The report analysed over twelve million online guest reviews over the past 12 months ( April 1, 2018 – March 3, 2019) from popular online booking sites. Qatar’s score increased from 84.3 last year to 85.4.
The development of new attractions, such as the recently opened Qatar National Museum, was credited with helping maintain the hospitality sector’s momentum.
The report measures overall guest satisfaction by considering different aspects of their tourist accommodation experience, including service, location, cleanliness, room quality, and value for money. In Qatar, service, cleanliness and location received ratings of 9.0, above the global benchmark in each of these categories. Qatar’s hospitality sector also scored higher in rooms (8.9), food (8.8) and facilities (8.4).
According to the ‘guest type’ category, Qatar’s tourist accommodation was particularly popular among business travelers, families, and friends.
Akbar Al Baker, Secretary-General of Qatar National Tourism Council (QNTC), said: “Qatar’s hospitality sector remains a key engine of our tourism vision. We congratulate our partners in the private sector for their continued growth, and their focus on providing travellers with unparalleled hospitality and authentic experiences.
The Olery report confirms that Qatar’s hospitality sector is best in class, and a model for the industry and the region. The Olery report and the guests who have stayed in Qatar’s hotels articulated the main selling points as attentive service, top notch facilities, and authentic experiences.
