Friday, 24 May 2019 10:18

Sydney gets new ticketing system for driverless trains Featured

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Advanced ticketing technology to cater for driverless trains has been installed on Sydney’s metro train system which opens on 26 May.

The system, installed by Sydney Cubic Transport Systems, includes 101 new Opal contactless ticketing gates allowing mobile phones, credit cards and other electronic devices as well as Opal cards to pay for travel - plus a unique Remote Station Device Management system for controlling the gates.

Cubic says operators in the Metro’s Operations Control Centre will use “eyes on” technology to open and close individual gates to speed up commuter flow during peak periods.

Tom Walker, CTS senior vice-president and managing director, Asia-Pacific, said, “We need to ensure customers get on board as quickly and conveniently as possible.”

“This is a global issue. As train passenger numbers increase in major cities, one of the dilemmas is how to get more commuters through stations more quickly, without just adding more gates.”

Walker said Cubic’s engineers have “cracked the puzzle” by using remote monitoring to get more use out of existing hardware.

“When the Sydney Metro opens for business, it will be one of the most modern automated passenger train networks in the world. Cubic is honoured to have been involved in this landmark project,” he added.

Walker said the launch of the Metro marks the culmination of a year’s hard work by a team of Cubic engineers in Sydney and Perth who installed the RSDM system and the London-style ticketing gates, featuring a flat floor design for easy access with prams and wheelchairs, and new paddle-style gates to deter fare evasion.

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Peter Dinham

Peter Dinham - retired in 2020. He is a veteran journalist and corporate communications consultant. He has worked as a journalist in all forms of media – newspapers/magazines, radio, television, press agency and now, online – including with the Canberra Times, The Examiner (Tasmania), the ABC and AAP-Reuters. As a freelance journalist he also had articles published in Australian and overseas magazines. He worked in the corporate communications/public relations sector, in-house with an airline, and as a senior executive in Australia of the world’s largest communications consultancy, Burson-Marsteller. He also ran his own communications consultancy and was a co-founder in Australia of the global photographic agency, the Image Bank (now Getty Images).

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