JOINS US LIVE FROM THE LAW ENFORCEMENT CENTER NOW WITH A BREAKDOWN ON THE NEW TECHNOLOGY. MADELEINE: MICHAEL AND CAROL, THIS NEW TECHNOLOGY WAS ROLLED OUT A COUPLE OF WEEKS AGO BUT NOT ANNOUNCED UNTIL YESTERDAY. POLICE TELL ME IT HAS ALREADY BEEN SUCCESSFULLY USED IN A LIFE THREATENING SITUATION. >> GREENVILLE 911, WHAT’S YOUR EMERGENCY? MADELEIN IN THE CASE OF ANY EMERGENCY, SECONDS MATTER. JUST ASK GREENVILLE POLICE COMMUNICATION ADMINISTRATOR FRANCES MOORE. >> I HAVE BEEN HERE SINCE 1990. I STARTED WHEN I WAS TWO. IT WAS GREAT. MADELEINE: BUT AS WE KNOW, A LOT HAS CHANGED SINCE THE 1990’S. >> IF YOU HAD A LAND LINE, YOU WERE GRATEFUL BECAUSE WE HAD COIN PHONES BACK THEN, AND PEOPLE WOULD GO TO A COIN PHONE, THEY WOULD SAY I AM HAVING AN EMERGENCY TWO BLOCKS OVER. THEN YOU HAD TO TRY TO FIGURE OUT WHERE THEY WERE AT. MADELEINE: PUBLIC SAFETY AND RESPONSE HAS KEPT UP. >> ALRIGHT, APPROACHING GOING NORTH ON MAIN STREET. MADELEINE: ENTER RAPID SOS, THE LATEST TECHNOLOGY USED BY GREENVILLE PD TO HELP PINPOINT CALLER LOCATION, EVEN IF T CALLER THEMSELVES HAS NO IDEA WHERE THEY ARE. >> SOMEBODY HAS CALLED US ON 911, IT ALLOWS US TO TAKE THAT TELEPHONE SIGNAL AND TRANSLATE IT INTO LOCATION DATA THAT’S ALMOST INSTANTANEOUS MADELEINE: THE SOFTWARE CAN TRACK YOU, EVEN WHEN YOU CAN’T TALK. FOR INSTANCE, YOU WERE KIDNAPPED IN THE BACK OF A TRUNK AND DIALED 911. THE OFFICERS COULD TRACK YOUR LOCATION TO THAT CAR, POTENTIALLY SAVING YOUR LIFE. GREENVILLE POLICE SAY PRELIMINARY RESULTS HAVE BEEN IMPRESSIVE. AND IN THE RECENT WEEKS SINCE ITS ROLL OUT, THE SOFTWARE HAS ALREADY HELPED IN A KIDNAPPING CASE. >> IT’S NO COST TO US, BUT IT STANDS TO BRING TREMENDOUS VALUE IN LOCATING EMERGENCIES. MADELEINE: IT’S JUST ONE MORE TECHNOLOGY THAT’S CHANGING THE GAME FOR POLICE DEPARTMENTS. AND IN ORDER TO SEND A SIGNAL, THE PHONES MUST BE IPHONE OR ANDROID CAPABLE. THEY ALSO MUST BE ABLE TO PRESENT A GPS SIGNAL. LIVE IN GREENV