Two widely-used banking apps have gone down on Friday - leaving customers frustrated.
NatWest and Royal Bank of Scotland punters are unable to access the banks' websites and online banking login pages following an outage on Friday, September 20.
The website Downdetector.co.uk said the outage for both sites occurred shortly after 9am on Friday (September 20).
An RBS spokesman told This is Money: "We have just released the latest version of our mobile app.
"For a small number of customers after downloading the latest version they may have received an error message."
The spokesman added to the website: "If this has happened we'd recommend fully uninstalling the app and downloading it again."
Customers are being encouraged to update their apps - but account holders say they have been left unable to log into their accounts as a result, even after doing so.
Bank users began reporting issues in the early hours of the morning, saying they were unable to access services.
Users are still able to use its telephone banking and ATMs.
If you are having issues, you can contact Natwest over the phone .
Alternatively, account holders are told they can visit theirlocal branch ( see opening times here ).
