A session during the Hospitality Qatar Conference held at Doha Exhibition and Convention Center yesterday as one of the main features of ‘5th Hospitality Qatar’.
The Hospitality Qatar Conference, a CDP-certified conference taking place within the 5th Hospitality Qatar at Doha Exhibition and Convention Center, yesterday provided a comprehensive view of the global trends in tourism and hospitality.
The event featured the ‘Successful Destination Tourism Initiatives Around the World’ led by Wadi Sadellah, Chief Operating Officer of Four Seasons Hospitality Consulting. The session discussed the various facets of destination tourism including sustainable tourism development and best practices in strategic tourism planning and management.
In another session, the Botswana Tourism Organization presented an overview of the stunning beauty of its wildlife. Other key themes included the growing importance of hotel technology as well as the role of artificial intelligence (AI) in facilitating visitors for the FIFA World Cup 2022. The conference also tackled the challenges facing multinational enterprises in the sector which are doing business across borders and presented key case studies around the world.
In addition, participants explored how hospitality has expanded to accommodate new ideas such as solutions-based applications to deliver integrated services and increase productivity. Customizing hospitality staff’s services to meet the needs of organizations is another aspect discussed during this session. The conference ended with a talk on the new trends in lighting design in the HORECA sector, featuring several case studies in the field.
Saba Mohammed Al-Fadala, Director of Communications and PR at Baladna Food Industries, noted: “Participating at Hospitality Qatar as the National Production Sponsor has effectively positioned our company’s leadership in providing services in HORECA sector and gain access to leading players in Qatar’s hospitality market and gain valuable insights about the sector’s development and how it contributes to economic growth of the nation.”
Imad Askar, owner of Askar Industrial, the Official Kitchen Sponsor of the event, commented: “Hospitality Qatar has continuously expanded to get bigger and better each year, providing us with the platform to connect to leading HORECA operators, suppliers, investors and key decision-makers. We have successfully connected with many professionals and met potential customers and business partners in the industry and present our range of innovative products, solutions and services.”
Khaled Nasser Ahmed, Director Manager, Al Rayyan Agricultural, the Fresh Vegetables Sponsor, stated: “The Qatar Hospitality exhibitions, the sole hospitality expo in Qatar, continues to open many new opportunities for us to expand our business and promote the strong hospitality industry of the country, in line with the goals of the Qatar National Tourism Strategy 2030. The competitions have been very lively and has attracted many visitors, allowing us to showcase our advantages as a provider of fresh produce in the HORECA industry.”
Today, participants will have a comprehensive session on key topics such as ‘Customer Service — Managing People in Big Events’, created to train customer service employees to improve the support they provide to the sector and increase customer satisfaction.
The exhibition is open today from 1pm to 9pm.
