This story is from January 6, 2020

Patna: ‘9 public service centres to be operational next month’

Nine public service centres (Jan Sewa Kendra) will be operational in the city in February and 19 more in April, according to Patna divisional commissioner Sanjay Kumar Agarwal.
Patna: ‘9 public service centres to be operational next month’
Sanjay Kumar Agarwal
PATNA: Nine public service centres (Jan Sewa Kendra) will be operational in the city in February and 19 more in April, according to Patna divisional commissioner Sanjay Kumar Agarwal.
The 28 centres will cover all six circles of Azimabad, Bankipore, Kankarbagh, New Capital, Patliputra and Patna City of the Patna Municipal Corporation (PMC).
The Jan Sewa Kendra is to provide services relating to utility bills and documents such as birth and death certificates, arms licences and verification of household documents among others.

Reviewing the Smart City projects under Patna Smart City Limited (PSCL) here on Saturday, Agarwal instructed the private firms to expedite the construction of Jan Sewa Kendras. “Finishing touches are to be given to the buildings of nine centres to be operational in February. These centres are in New Capital (ward numbers 3 and 14), Kankarbagh (ward numbers 21 and 22), Bankipore (ward numbers 38, 43 and 46) and Patna City circle (ward numbers 53 and 58). Only the finishing work is left on these nine buildings,” he said.
Earlier, the PMC had proposed 80 Jan Sewa Kendras, but the PSCL approved only 28 centres in the city.
Agarwal, who is also the chairman of PSCL, said the G+2 building will be the access points for delivery of essential public utility services like birth and death certificates, ration card, social welfare schemes, healthcare, financial, education and agriculture services among other services. “The remaining 19 buildings in ward numbers 4, 11, 22A, 24, 26, 28, 29, 33, 34, 39, 42, 49, 51, 56, 59, 61, 65, 67 and 72 will be ready by April,” he said.

He added: “The centres will make the civic body’s functioning transparent and easily accessible for people. Once the Jan Sewa Kendra is functional, people will not have to queue up at PMC office to get their work done.”
The estimated cost of each centre is around Rs45 lakh and all the buildings will be identical. Jan Seva Kendra building will house the office of ward councillor and counters to provide the civic services to residents.
According to sources at PSCL, the centres would be located ideally in areas having a high public gathering to have the maximum coverage in a particular ward. These centres will be linked through the proposed Integrated Command and Control Centre, which would come up on the premises of Patna police headquarters.
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About the Author
Faryal Rumi

She is working with the Times of India as a Senior Digital Content Creator on the Patna desk.

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