Google Docs went down and everyone panicked

Goodbye, productivity.
By Karissa Bell  on 
Google Docs went down and everyone panicked
It's definitely Monday. Credit: Avishek Da s/ SOPA Images / LightRocket via Getty Images

Welp, hope you weren't planning on getting work done today.

Google Drive, Docs, Sheets, and Slides all briefly went down Monday due to an unknown issue, which appeared to affect both the consumer and business versions of Google's productivity apps.

The source of the issue wasn't immediately clear. A Google spokesperson referred to the company's G Suite Dashboard, which indicated Drive, Docs, Sheets, Slides, and Classroom were all experiencing a "service disruption" as of 10:30 a.m. PT.

"We're investigating reports of an issue with Google Docs," the site says. "We will provide more information shortly. The affected users are unable to access Google Docs."

By 10:46 a.m. PT, the dashboard was updated to say that the issue "should be resolved," and that "system reliability is a top priority at Google."

While Google's productivity apps didn't seem to be universally down — some users reported that the apps were still functioning during the reported down time — the outage seemed to be widespread. An outage map on downdetector.com, which tracks service disruptions, showed that much of the U.S. experienced issues. (Disclaimer: Downdetector.com is owned by ZiffDavis, which also owns Mashable.)

Meanwhile, on Twitter, frustrated office workers were doing what they do best in these situations, as Google Docs and Google Drive quickly started to trend.

Topics Google

Mashable Image
Karissa Bell

Karissa was Mashable's Senior Tech Reporter, and is based in San Francisco. She covers social media platforms, Silicon Valley, and the many ways technology is changing our lives. Her work has also appeared in Wired, Macworld, Popular Mechanics, and The Wirecutter. In her free time, she enjoys snowboarding and watching too many cat videos on Instagram. Follow her on Twitter @karissabe.


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