Covid-19 outbreak: Stay home, report crime, says Azamgarh police

LUCKNOW: In order to minimise physical contact, Azamgarh police has started an innovative way of reporting crime on just one call.
The service is aimed to ensure that all the services are delivered at the residents’ doorsteps to avoid any physical interaction to reduce the spread of the coronavirus.
Superintendent of police, Azamgarh, Triveni Singh explained that residents don’t need to come to any police station.All they need to do is dial emergency number 112 and all their grievance will be taken.
"A set up has been made in co-ordination with UP 112 where call from callers made to UP 112 will be diverted to us. Our call takers will then note details of grievance which will be forwarded to the nearest police station. Cops will further file an FIR or take the necessary action and will deliver their services on complainants door-step," Singh said.
Singh said the facility can be used for reporting a crime, grievances, incidents, violation and address verification process for which public usually visit a police station.
"We will set accountability of police staff who will have to file status report of each call received by the call centre," he said, adding that gradually we would also maintain a list of other essentials services and their service providers so that if someone is calling us in distress we can directly pass on the number.
"There are times when we get calls from senior citizens and there are requests for non-policing matters where people are looking for groceries, medicines and milk. Now all such requests will be taken over phone only," the SP said.