This story is from July 4, 2020

Telemedicine hub launched for red zones in Delhi

The hub, said an official, would be operated by a team of doctors and trained counsellors.
Telemedicine hub launched for red zones in Delhi
Representative image
NEW DELHI: For effective management of containment zones, contact tracing and providing Covid-19-related help to the residents, Central district on Friday launched a surveillance and telemedicine hub, which was inaugurated by chief secretary Vijay Dev.
The hub, said an official, would be operated by a team of doctors and trained counsellors. While Central district is the first to start such a facility, Delhi government officials said similar centres would be opened in all the other districts where the residents of containment zones would be able to call for counselling and help.

Nidhi Srivastava, district magistrate, Central, said the councillors at the hub would call the patients regularly to know their real time health status, while the infected persons could also call up the desk for any assistance. People can also contact the team for sanitisation in the area, removal of biomedical waste, essential commodities and for any psychological issues, she added.
A separate telemedicine portal was made by the district authorities, which gives an opportunity to the patients to flag their grievances. The portal also provides daily analytics and trends in each containment zone along with the number of patients in subdivision, hospitals and home isolation. "The objective of the hub is to give a sense of comfort to people so that they don't panic or feel depressed," Dev said.
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