Noida model eases work at city’s Covid command centre

Lucknow: Chief minister Yogi Adityanath visited the Gautam Budh Nagar Integrated Control and Command Centre (ICCC) during his visit to Noida on Saturday and took stock of its functioning.
The centre at Gautam Budh Nagar has been developed by district administration in association with HCL Tech.
“In his 15-minute walk-through, the chief minister tried to understand the working of the centre which has attended to over 2.5 lakh calls since April 3 when it became functional,” a senior government officer, who was present during the visit, said.
According to officials, the standard operating procedures (SOP) used to run the Gautam Budh Nagar ICCC is serving as a template for its counterpart in Lucknow – home to maximum number of Covid-19 cases in the state.
About the association of Lucknow with Noida model, Lucknow divisional commissioner Mukesh Meshram said: “After getting a positive feedback about the Noida centre, we invited a team from HCL to help streamline work in Lucknow. We are also using their SOPs and technical guidelines.”
The Noida Model is an “all-in-one” 24x7 control room reachable on toll free number. In technical terms, daily dash-boarding, data analysis and reporting are its three main pillars. The methods in which the three tasks are done give an edge to the model.
“The work protocols in Noida model have made pinning problem areas easy besides aiding work in containment zones,” said a staff member at Lucknow’s Integrated Control and Command Centre
Sources said the Noida model was also being studied by several high-burden districts.