NHS hospitals draft in SECRETARIES to help on wards and bosses plan to use Army helicopters to airlift Covid patients to mainland from Isle of Wight as officials warn crisis won't peak until FEBRUARY - but Matt Hancock says there is NO oxygen shortage

  • Hospitals in the capital are 'in need of immediate additional staff', NHS boss said
  • Secretaries, students and care workers could be drafted in to help on wards
  • They will be used to do paperwork, carry equipment and feed patients
  • High sickness and self-isolation rates and busy hospitals are pressuring NHS

Desperate NHS hospitals are planning to draft in secretaries to help out on wards as they face a rising tide of Covid patients, internal documents reveal.

There were 32,294 people in hospital with Covid-19 as of last Thursday, January 7, and wards are seeing numbers of sick patients increase across the country.

Doctors and nurses, thousands of whom are off sick or self-isolating themselves, may now be offered help from medical students, care workers and even admin staff, according to an NHS memo seen by The Independent.

'Immediate additional staff' are being deployed, according to the plans, to help with non-medical tasks on wards amid fears the crisis is still getting worse and won't peak until February. They will be used to answer phones, to help feed patients, to handle paperwork and to organise equipment for the medical workers.

The NHS is known to be short of staff, with tens of thousands of nursing jobs vacant before the pandemic started, and sickness rates due to Covid have contributed to press on the health service.

Nightingale Hospitals, which were planned to be used as overflow if normal wards got overwhelmed, may not be able to operate properly because there aren't enough trained people to run them.

Paramedics in London say hospitals are so busy that ambulance crews are getting to fewer patients because they now often have to queue to offload people before they can move onto the next job, sometimes for hours.

It comes as officials on the Isle of Wight have warned that patients may have to be helicoptered across to the mainland as the number needing help surges. 

Matt Hancock today denied that there is an NHS oxygen shortage in the following concerns it was being rationed at a hospital in Essex yesterday. The Health Secretary explained some patients may have to move hospitals but that England has sufficient supplies.

And healthcare union NHS Providers has warned that essential staff in the NHS could quit after the pandemic because of 'unsustainable' workloads and exhaustion.

Figures today also revealed that nearly one in 20 patients in the UK are waiting in emergency departments for more than 12 hours to be admitted to hospital.

NHS hospitals in London are seeing the numbers of patients with Covid-19 surge and need 'immediate additional staff', officials warn

NHS hospitals in London are seeing the numbers of patients with Covid-19 surge and need 'immediate additional staff', officials warn

Medics are pictured on an intensive care ward at St George's Hospital in London

Medics are pictured on an intensive care ward at St George's Hospital in London

All of London's acute hospital trusts have been told to 'think very carefully' about whether it is 'appropriate' to perform non-urgent surgeries. Pictured: St George's Hospital in Tooting, London last week

All of London's acute hospital trusts have been told to 'think very carefully' about whether it is 'appropriate' to perform non-urgent surgeries. Pictured: St George's Hospital in Tooting, London last week

Doctors are already treating more Covid-19 patients than they did during the first wave and NHS bosses fear crisis will drag on into mid-February before numbers start to go down again

Doctors are already treating more Covid-19 patients than they did during the first wave and NHS bosses fear crisis will drag on into mid-February before numbers start to go down again

Nearly one in 20 A&E patients have to wait 12 hours to be admitted to hospital, data shows

Nearly one in 20 patients in the UK are waiting in emergency departments for more than 12 hours to be admitted to hospital, data suggests. 

Royal College of Emergency Medicine figures show 2,614 patients waited 12 hours to be admitted to a bed at 32 NHS trusts and boards across the country in the week ending January 3.

The RCEM said this represented 4.77 per cent of all attendances that week – and was a 21.14 per cent increase from the previous week's 2,158 patient total.

The findings are part of the RCEM's 2020-21 Winter Flow Project that is tracking anonymised data from a group of 35 NHS sites across the UK from October 2020 to March 2021.

The project was first launched in 2015 'to highlight the difficulties facing an NHS struggling with unprecedented financial difficulties and insufficient resources,' the RCEM said.

Its most recent findings come after Health Secretary Matt Hancock warned the NHS is under 'very significant pressure' amid surging admissions of coronavirus patients in England's hospitals.

The RCEM said that since the beginning of October last year, 26,806 patients have waited longer than 12 hours to be admitted to a bed at its project's sampled sites across the UK.

It also said data showed performance for the 'four-hour standard' – a time target within which emergency departments should aim to admit, transfer or discharge a patient – fell to 71.87 per cent from December 28 to January 3.

The RCEM said this figure was the 'worst' performance of the current winter period, and only 'marginally' lower than the 72.03 per cent for the corresponding week a year earlier. 

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The regional director of NHS London, Sir David Sloman, wrote to staff: 'It is clear that NHS trusts across the capital are in need of immediate additional staff and all opportunities for redeployment both from within the NHS and from social care and voluntary sectors must be facilitated at pace,' The Independent reported.

The guidance was circulated to hospitals in the capital on Friday.

NHS England confirmed today it was 'redeploying' people already working in the health service as well as returning retired staff, care workers and volunteers.

They will be used to co-ordinate rotas, act as scribes for doctors, work as meal-time assistants and as medical support staff if they have the proper training.

An NHS spokesperson said: 'As with the first wave of the pandemic, local services are looking at their workforce and asking staff to redeploy to help maintain services and in support of frontline clinicians.

'The situation in London and across the country remains extremely serious which is why everyone should follow the national guidance to reduce the spread of transmission and save lives.'

The number of NHS staff off work because of illness or self-isolation has quadrupled since September, figures show, with almost 10 per cent not working last week.

There were around 46,000 medical workers off at a time because of Covid last week, compared to 12,000 in September before the second wave had taken hold. 

Pressure inside hospitals is leading to a slow-down outside, too, as paramedics warn they are having to wait in ambulances before they can offload patients and go out to another job.

Because of this, one said, the crews are getting to fewer jobs than they usually would.

Will Broughton, a trustee of the Royal College of Paramedics, told BBC Breakfast: 'In some cases we've heard of ambulances waiting up to five hours to hand over their patient at hospital.

'On a number of occasions over the Christmas and New Year period I was waiting between two and three hours in some cases to hand over patients.

'The unseen part of that delay is that for all the time that an ambulance is at hospital waiting to hand over, then there is a patient, or a number of patients, in the community that are waiting for ambulances to come and attend them.

'We're attending less patients per day because of the time that we're waiting at hospitals.'

Ambulances are pictured outside City Hospital in Birmingham today, January 12

Ambulances are pictured outside City Hospital in Birmingham today, January 12

Chris Hopson, CEO of healthcare union NHS Providers, warned MPs this morning that he expects pressure on hospitals to keep rising into the middle of February

Chris Hopson, CEO of healthcare union NHS Providers, warned MPs this morning that he expects pressure on hospitals to keep rising into the middle of February

Health Secretary Matt Hancock appeared in the House of Commons today where he denied that England has an oxygen shortage in its hospitals

Health Secretary Matt Hancock appeared in the House of Commons today where he denied that England has an oxygen shortage in its hospitals

NHS staff could leave in droves after pandemic because of pressure, union warns

Crucial NHS staff could quit the health service in their droves after the Covid pandemic because of 'unsustainable' pressure, MPs have been warned.

Chris Hopson, chief executive of healthcare union NHS Providers, warned in a committee meeting this morning that healthcare workers face constant strain at work, with every winter a struggle, and the current crisis could be the final straw for many.

The NHS is known to be short of 10s of thousands of nurses, piling pressure onto the ones it does have.

As a result there is a 'winter crisis' every year as flu patients overload already stretched hospitals.

Mr Hopson said many staff may not return to this way of working after turning themselves inside out during the pandemic.

He told Parliament's Health and Social Care Select Committee this morning: 'We cannot keep trying to run the NHS and close that capacity-demand mismatch by effectively asking our staff to work harder and harder and harder.

'It was already pretty unsustainable before we got into Covid, it seems to us this is just really reinforcing it.

'The message we are getting very, very clearly is that people will do everything they need to do in this immediate period, because they don't want to let their colleagues down, they don't want to let patients down.

'All of our chief executives, they are worried that when we get through this immediate phase we will start to see people, like for example those who are near to retirement, those junior doctors or people who have come over here from overseas who wanted to train, they will leave the NHS and we will get core workers leaving in the NHS because effectively this whole concept of trying to close that gap by asking our staff to work harder and harder and harder is creating an impossible, an unsustainable workload for our staff.'

Jeremy Dawson, professor of health management at Sheffield University, also told the committee that the NHS relied on its staff going the extra mile.

When asked how much the NHS ran on goodwill, he said: 'Well, to a very large extent that has been true, especially recently, but has been true for a long time.

'One of the major challenges for the NHS is obviously how to get the best out of its staff and it has done a very good job of doing that in many ways, in some ways too good a job.

'The problem I see at the moment is that we are relying on the goodwill and going the extra mile-and-a-half of the staff in a way that is simply unsustainable.'

When asked what would happen to the NHS if staff worked to contract, Mr Hopson told the committee: 'The NHS simply couldn't cope.

'Discretionary effort is the rocket fuel that powers the NHS.

'If staff did work to contract and worked to rule, as it were, we simply would not be able to provide anything like the quality of care that we need to.'

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He added: 'There's certainly a risk that people will deteriorate and the people will become more unwell because they're waiting for an ambulance to arrive or waiting for a space to become available in the hospital.' 

As pressure mounts on hospitals across England, insiders have warned they expect it to keep getting worse into the middle of February.

Chris Hopson, chief executive at NHS Providers, told the House of Commons's Health and Social Care Committee this morning: 'It now looks like the peak for NHS demand may now be in February.

'Now if that's right that's going to mean there's a higher level and more extended period of pressure on the NHS than we were expecting even just a week ago.

'We are now considering in the NHS a series of emergency contingency arrangements that would maximise the NHS capacity available in the areas under greatest pressure.;

He explained that the new variant of the coronavirus appears to be harder to control and, as a result, it will take longer for infection rates to fall than it did in previous lockdowns.

Hospital admissions won't start to fall until infection rates slow because they are an inevitable consequence that occurs about two or three weeks after a spike in cases. 

Mr Hopson added: 'The latest information over the last few days really shows three quite worrying trends.

'The first is it seems now pretty clear the infection rate is not going to go down as quickly as it did in the first phase.

'It's going to go down much more slowly because of the increased transmissibility of the new strain.

'I think the second thing is that infection rates - we've talked a lot over the past few days about London, the South East and the East of England – but what's very clear is that infection rates are now rising very rapidly beyond those areas – in the Midlands, the North West and the South West.

'That's a particular worry because trusts in the Midlands and the North have got significant numbers of patients still in hospital from the second surge. And in the South West, because of its smaller bed base, we know it's less able to absorb pressure than other reasons.

'When you take those things together that means, we were hoping for a sharper peak that came sooner and shorter.'

Also in Parliament today, Health Secretary Matt Hancock moved to reassure people that the NHS does not have an oxygen supply problem.

A warning emerged from Southend Hospital yesterday that medics were lowering the threshold at which patients should get supplementary oxygen.

They said patients should be weaned off the gas – which is used to help Covid-19 patients breathe – when they get to 92 per cent saturation in their blood and kept off it unless that drops below 88 per cent.

But Mr Hancock said in the Commons chamber today that there was no national shortage of oxygen.

'The limitation is not the supply of oxygen itself, it is the ability to get the oxygen... through the physical oxygen supply systems within hospitals, and that essentially becomes a constraint on an individual hospital's ability to take more Covid patients,' he told MPs.

'There is no constraint – that we are anywhere near – on the national availability of oxygen or oxygenated beds. 

'It does mean that sometimes we have to move patients to a different part – as local as possible – but occasionally across the country, to make sure they get the treatment that they need.' 

Moving patients could become a dramatic reality for people on the Isle of Wight, where hospitals are preparing to send Covid patients to the mainland in Army helicopters, The Guardian reports.

The medical director for the island's NHS trust, Stephen Parker, said he was having to consider 'unthinkable options' including evacuating patients.

There is only one hospital on the island – St Mary's – with a total of 246 beds. 

Covid patient numbers have surged over the Christmas and new year period from just five inpatients on December 22 to 40 on January 5, the most recent data.

Facing the prospect of a significant proportion of its beds filling up with Covid patients, the hospital may have to send some people across the Solent to hospitals on the mainland. The closest ones are in Portsmouth, Southampton and Bournemouth.

The hospital trust has already done a trial run with a Chinook military helicopter landing on a playing field beside the hospital.

Mr Parker told The Guardian: 'These are unprecedented times for the NHS and they are unprecedented times for the island.

'I think it really is important to realise that we are one of the smallest hospitals in the country; we are challenged about moving patients and we could be overwhelmed.'