The Bases Conversion and Development Authority (BCDA) has retained its ISO 9001:2015 certification for meeting international standards on quality assurance and services.
The certificate, awarded by TÜV Rheinland Philippines Inc. on Feb. 17, 2021, covers the provision of conversion and development services, as well as real estate management and engineering of land and assets under the jurisdiction of the BCDA.
“The recertification of BCDA’s quality management system under ISO 9001:2015 Standard is proof of the organization’s commitment to provide world-class service to its stakeholders, even amid the COVID-19 pandemic. This remarkable achievement ensures that our processes remain efficient, helping us meet our goal of contributing to economic growth, while strengthening national security,” BCDA President and Chief Executive Officer Vince Dizon said on Wednesday, April 28.
Dizon said this feat was possible due to a management system that "proved to be robust enough to withstand the effects of a major global emergency, and the competence and grit of all the auditees composed of BCDA top executives, officers, and staff."
Due to coronavirus disease (COVID-19)-related restrictions, the third-party auditor resorted to a virtual remote audit of BCDA's system, a first for the organization.
Dizon noted that BCDA's operations and internal processes still ran smoothly despite most of its workforce being under alternative working arrangements in compliance with safety protocols.
“The resilience of BCDA shined through once again -- a key quality amid the pandemic given the very important development mandate of the agency, its key role in the government’s Build Build Build infrastructure program, and even its critical role in the national government’s COVID-19 efforts to test and isolate," the BCDA chief said.
The audit showed that the organization has been able to establish and maintain an effective management system that ensures compliance with its policies and objectives and, thus, the standard,” he added.
ISO 9001:2015 is an internationally accepted standard for quality management. It attests that organizations consistently provide products and services that meet customer requirements and enhance client satisfaction.