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Cincinnati woman in need of kidney; denied transplant due to lapse in insurance coverage

Cincinnati woman in need of kidney; denied transplant due to lapse in insurance coverage
HERE. I JUST WANT TO YOU KNOW, MAKE SURE HE’S OKAY. JUST SHANTI BOYD’S 8 YEAR OLD SON. KESHAWN IS THE LIGHT OF HER LIFE AT JUST 33. SHE’S ALREADY DEALT WITH A LIFETIME OF GRIEF THE LOSS OF HER GRANDMOTHER AND FOUR MONTH OLD DAUGHTER IN 2014 THEN HER MOM IN 2015 HER HEALTH TOOK A DOWNWARD SPIRAL DIABETES AND KIDNEY FAILURE WORSENING. IT JUST COMPLETELY CHANGED MY WHOLE LIFE BECAUSE I BE I’D BE SICK ALL THE TIME. HER MEDICINE CABINET IS OVERFLOWING AND SHE’S IN DESPERATE NEED OF A KIDNEY TRANSPLANT. SHE GOES TO DIALYSIS THREE DAYS A WEEK FOUR HOURS AT A TIME. I REALLY NEED TO GET A KITTEN BECAUSE I DON’T WANT TO LOSE. I DON’T WANT MY BABY TO BE WITHOUT ME. HER WEIGHT WAS ALMOST OVER WHEN SHE GOT A CALL FROM UK HEALTH CARE LATE FEBRUARY. SHE’D REACHED THE TOP OF THE TRANSPLANT LIST. THEY HAD A KIDNEY. SHE JUST TOLD ME I NEED TO GET DOWN THERE AS SOON AS POSSIBLE. HER FATHER RUSHED HER TO LEXINGTON WHERE SHE WAS ADMITTED X-RAYED AND TESTED, BUT HER DREAMS WERE CRUSHED THE NEXT DAY HOURS BEFORE HER SURGERY THEY CAME BACK. AND TOLD ME WELL WE CAN’T GIVE YOU THIS KIDNEY AND FOR THEM TO COME TO ME AND TELL ME THAT MY INSURANCE WAS INACTIVE. THAT WAS JUST HEARTBROKEN LIKE IT BROKE MY HEART. HER DISCHARGE PAPER CONFIRMS THE STORY SHE WAS ADMITTED FOR A POSSIBLE DECEASED DONOR KIDNEY TRANSPLANT, BUT THE PATIENT’S INSURANCE WAS DETERMINED INACTIVE AND THE CASE WAS CANCELED THE PROGNOSIS OF THE PATIENT AND DIALYSIS IS AS BAD AS A PROGNOSIS OF THE CANCER PATIENT, DR. TURAN CAR IS A NEPHROLOGIST AT UC HEALTH BOYD IS NOW ON ITS TRANSPLANT LIST. I FELT LIKE ANGER INSIDE ME THAT SHOULD NOT HAVE HAPPENED TO ANYONE. THIS IS A LIFE-SAVING PROCEDURE DR. KARR SAYS LIVING DONORS ARE THE BEST OPTION FOR YOUNG PATIENTS LIKE BOYD IT REQUIRES SOMEONE BEING A MATCH AND WILLING TO DONATE A KIDNEY IF SOMEONE DOES NOT HAVE A DONOR AND THEY GO ON A WAITING LIST. THEY USUALLY WAIT ANYWHERE BETWEEN TWO TO FIVE YEARS TRYING TO KEEP HER SPIRITS UP BOYD IS LEANING HARD ON FAMILY. WE’VE BEEN AIR FORCE OF BODY. YOU DON’T KNOW WHERE’S WAY TO GO. LIKE, OKAY. YOU GET THIS? SHE’S PRAYING FOR A TRANSPLANT AND ONE DAY A BEACH VACATION. AND JUST LIVING LIKE LIFE WITH MY SON SHOWING HIM. OH ANYTHING IS POSSIBLE. WE REACHED OUT TO UK HEALTH CARE TO SEE HOW BOYD WAS ADMITTED WITH AN ACTIVE INSURANCE ALL THEY WOULD SAY IS YOU CAN HEALTHCARE WORKS DILIGENTLY WITH OUR TRANSPLANT PATIENTS TO FREQUENTLY CONFIRM. THE PATIENT’S PAY YOUR STATUS AND TO RESOLVE ANY ISSUES THAT ARISE REGARDING INSURANCE AS QUICKLY AS POSSIBLE IN ADDITION BOTH THE NURSE COORDINATOR AND SOCIAL WORKER GO OVER THE IMPORTANCE OF HAVING ACTIVE INSURANCE NOW, INSURANCE IS NOW BACK UP TO DATE. SHE’S ON THE LIST THAT YOU SEE AND WE HAVE INFORMATION ON WLWT.COM A LINK OF P
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Cincinnati woman in need of kidney; denied transplant due to lapse in insurance coverage
A Cincinnati woman is back on the hunt for a new kidney after a last-minute issue with her insurance prevented her from getting a transplant. Jashante Boyd, 33, has been dealing with health issues since she was young. She is currently on dialysis due to severe diabetes which led to kidney failure. Her 8-year-old son Kesean is the light of her life. "He keeps me grounded," she said through tears. "I don't know why I always cry when I talk about him."Her son is the reason she is passionate about getting a new kidney. She wants to live, but even more so, she does not want her son to grow up without her. Boyd lost her grandmother and 4-month-old daughter in 2014. She lost her mom in 2015. She believes the losses are part of the reason her health took a downturn. She had to start dialysis treatments in 2015."It just completely changed my life because I'm sick all the time," she said.Boyd spends three days a week for four hours at a time doing dialysis treatments. Sometimes they wipe her out."I know my son, he by like, 'Mama, can we do this? Can we do that?' And I tell him, 'I'm weak right now. I really can't do too much,'" she said. "I really need to get a kidney, because I don't want -- I don't want my baby to be without me."Boyd thought her wait may have been coming to a close. Early this year, she became eligible for a transplant and was put on the active waiting list. The amount of time she was on dialysis pushed her to the top. She got a call from UK Healthcare at the end of February, notifying her there was a possible kidney for her."She just told me I need to get down there as soon as possible," Boyd said.Her father dropped everything and drove her to Lexington. She was admitted to the hospital, received a chest X-ray, had blood work done and was tested for COVID-19.The next morning, she said hospital staff brought her a gown and surgical wipes. Then a few hours before her surgery, she received devastating news."Seven that morning they came back and told me, 'Well, we can't give you this kidney, because your insurance has been inactive.' My whole heart dropped," she said. "For them to come to me and tell me that my insurance was inactive, that was just heartbreaking. It broke my heart." Her discharge paperwork from the hospital confirms her story, reading that she was "admitted to the hospital overnight on 2/21 for possible deceased donor kidney transplant" and that the "patient's insurance was determined to be inactive," and the case was canceled.In a statement, UK Healthcare wrote: "While we can't provide specific information on individual patient cases, UK HealthCare works diligently with our transplant patients to frequently confirm the patient's payor status and to resolve any issues that arise regarding insurance as quickly as possible. In addition, both the nurse coordinator and social worker go over the importance of having active insurance and notifying the transplant center immediately of any changes in insurance status."Boyd has since started the process of getting a transplant through UC Health. Her insurance is up to date, and she is on the hospital's transplant list. "Basically I think of dialysis as just a life-prolonging measure," said UC Health nephrologist Dr. Taran Kaur. "The prognosis of a patient on dialysis is as bad as a prognosis of a cancer patient. This is as bad as having an active cancer."Kaur said she was saddened and upset for Boyd when she heard her story."I felt anger inside me. That should not have happened to anyone. This is a life-saving procedure," she said.Kaur said a living donor is the most promising option for Boyd. About 25% of the hospital's kidney transplants each year are from living donors."If someone does not have a donor and they go on a waiting list, they usually wait anywhere between 2 to 5 years," Kaur said. Boyd said at least one of her loved ones has tried to donate a kidney to her but was not a match.Anyone interested in donating a kidney or learning more about the process can call 513-584-7001 or sign up with UC Health's donor screening. Boyd has also started a fundraising page which can be found here. She said she is praying for a successful transplant in the near future and the newfound freedom that would come with it. "Just living life with my son, showing him anything is possible," Boyd said. "Even if you have health issues."

A Cincinnati woman is back on the hunt for a new kidney after a last-minute issue with her insurance prevented her from getting a transplant.

Jashante Boyd, 33, has been dealing with health issues since she was young. She is currently on dialysis due to severe diabetes which led to kidney failure.

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Her 8-year-old son Kesean is the light of her life.

"He keeps me grounded," she said through tears. "I don't know why I always cry when I talk about him."

Her son is the reason she is passionate about getting a new kidney. She wants to live, but even more so, she does not want her son to grow up without her.

Boyd lost her grandmother and 4-month-old daughter in 2014. She lost her mom in 2015. She believes the losses are part of the reason her health took a downturn. She had to start dialysis treatments in 2015.

"It just completely changed my life because I'm sick all the time," she said.

Boyd spends three days a week for four hours at a time doing dialysis treatments. Sometimes they wipe her out.

"I know my son, he by like, 'Mama, can we do this? Can we do that?' And I tell him, 'I'm weak right now. I really can't do too much,'" she said. "I really need to get a kidney, because I don't want -- I don't want my baby to be without me."

Boyd thought her wait may have been coming to a close. Early this year, she became eligible for a transplant and was put on the active waiting list. The amount of time she was on dialysis pushed her to the top.

She got a call from UK Healthcare at the end of February, notifying her there was a possible kidney for her.

"She just told me I need to get down there as soon as possible," Boyd said.

Her father dropped everything and drove her to Lexington. She was admitted to the hospital, received a chest X-ray, had blood work done and was tested for COVID-19.

The next morning, she said hospital staff brought her a gown and surgical wipes. Then a few hours before her surgery, she received devastating news.

"Seven that morning they came back and told me, 'Well, we can't give you this kidney, because your insurance has been inactive.' My whole heart dropped," she said. "For them to come to me and tell me that my insurance was inactive, that was just heartbreaking. It broke my heart."

Her discharge paperwork from the hospital confirms her story, reading that she was "admitted to the hospital overnight on 2/21 for possible deceased donor kidney transplant" and that the "patient's insurance was determined to be inactive," and the case was canceled.

In a statement, UK Healthcare wrote: "While we can't provide specific information on individual patient cases, UK HealthCare works diligently with our transplant patients to frequently confirm the patient's payor status and to resolve any issues that arise regarding insurance as quickly as possible. In addition, both the nurse coordinator and social worker go over the importance of having active insurance and notifying the transplant center immediately of any changes in insurance status."

Boyd has since started the process of getting a transplant through UC Health. Her insurance is up to date, and she is on the hospital's transplant list.

"Basically I think of dialysis as just a life-prolonging measure," said UC Health nephrologist Dr. Taran Kaur. "The prognosis of a patient on dialysis is as bad as a prognosis of a cancer patient. This is as bad as having an active cancer."

Kaur said she was saddened and upset for Boyd when she heard her story.

"I felt anger inside me. That should not have happened to anyone. This is a life-saving procedure," she said.

Kaur said a living donor is the most promising option for Boyd. About 25% of the hospital's kidney transplants each year are from living donors.

"If someone does not have a donor and they go on a waiting list, they usually wait anywhere between 2 to 5 years," Kaur said.

Boyd said at least one of her loved ones has tried to donate a kidney to her but was not a match.

Anyone interested in donating a kidney or learning more about the process can call 513-584-7001 or sign up with UC Health's donor screening.

Boyd has also started a fundraising page which can be found here.

She said she is praying for a successful transplant in the near future and the newfound freedom that would come with it.

"Just living life with my son, showing him anything is possible," Boyd said. "Even if you have health issues."