Passenger-operated enquiry terminals, automatic ticket vending machines at Patna Junction soon

PATNA: At the Patna Junction, which falls under the jurisdiction of Danapur division of the East Central Railway (ECR), various measures have been taken to improve amenities while ensuring strict implementation of Covid safety protocols among passengers who visit the station either to board or alight from trains.
According to ECR’s chief public relations officer (CPRO) Rajesh Kumar, passenger-operated enquiry terminals (POETs) and automatic ticket vending machines (ATVMs) are being installed at the Patna Junction.Passengers will soon be able to take advantage of these amenities.
The biggest benefit of the POETs is that passengers can instantly learn whether or not their tickets are confirmed. They can check the status of their tickets by entering their PNR information into the machines. Additionally, they can view the current status of available berths on any given train by using the POETs.
“It is hoped that the POETs will ease the congestion at the railway enquiry counters and help those passengers who do not have android cellphones while travelling by train,” the CPRO told this reporter and added that the railways would offer the service free of charge at the Patna Junction.
Besides, the ATVMs being installed at the Patna Junction will help alleviate crowding at general ticket booking counters. The CPRO said, “Passengers will be able to operate the ATVMs with greater ease and safety, since they will be protected from Covid-19 and social distancing will be maintained. They will only need to select a station and complete the payment process to get unreserved tickets immediately.”