Passengers flying with Wizz Air have slammed the airline amid flight cancellations that were due to depart from Gatwick and Luton. Airports across London have experienced a summer of chaos with staff strikes and shortages, as well as flight cancellations and delays.
Wizz Air is a low-cost airline and mainly flies to destinations in Europe. Its UK operations are based in London Gatwick and London Luton Airports. One passenger took to Twitter to express frustration.
They said: "Wizz Air have literally given up being an airline. Save you time. Save the stress. All airlines are struggling but are at least trying to provide a good service."
READ MORE: EasyJet raises 'unsafe staffing levels' alarm as airline battles summer chaos
Below are the cancellations of Wizz Air departures and arrivals from Gatwick and Luton on Tuesday, July 5. A total of five Wizz Air flights were cancelled.
Departures
Luton to Katowice International Airport
Luton to Ljubljana
Arrivals
Palermo to Gatwick
Malaga to Gatwick
Bucharest to Gatwick
A spokesperson for Wizz Air said: “We are so sorry that too many of our passengers are being subjected to current delays and, in some cases, cancellations. Across the travel industry Wizz Air and every airline is doing as much as we all can to help as many passengers as possible reach their destinations in time and with minimal delay.
"However, amongst other issues causing operational instability throughout the travel industry, there is a widespread shortage in staff, in particular within air traffic control, ground operations and baggage handling, security and across airports.
"Our sincere apologies to those customers whose travel plans have been affected as we do understand how disappointed they are, particularly when so many people want and deserve to travel the world again. We are trying everything we can to offer them a range of options so that they can travel including alternative flights with Wizz Air, a full refund or 120% in airline credit (both of which we aim to process within a week).”
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