A Jetstar flight bound for Bali had to make an unfortunate U-turn back to Melbourne after a woman onboard began screaming abuse at other passengers.
It is understood the woman began yelling at other passengers three hours into the flight before some were forced to intervene, with the woman eventually being hit in the face.
Footage filmed by passengers shows the woman screaming in a man’s face.
Flight from Melbourne to Bali turned back due to unruly passenger.
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READ NOW“You don’t understand what the f*** is going on; you do not understand any of this...” she yelled.
Another woman tried to pull her away by grabbing her face.
“So do not come at me, keep your f***** shut”, the woman yells again.
Speaking with 3AW, a passenger named Melanie said the woman eventually had to be restrained.
“I think some kids onboard were a bit scared,” she said.
“The pilot said they had made the decision to turn back to Melbourne.”
On Sunrise on Tuesday, passenger Kyle Hand said the woman “started abusing and threatening to assault” an older man.
“I am not sure what happened, but she kept abusing a few more people down the back — they ended up restraining her,” he said.
Footage showed the woman complaining about not being able to find her phone, which was eventually found.
On social media, another passenger described the woman as the “passenger from hell”.
“(She was) verbally abusing everyone in her path! Even shoving a fellow passenger holding a baby,” they wrote.
“The captain decided to return to Melbourne to get assistance from the Australian Federal Police after a passenger became disruptive just under two hours into the flight,” a spokesperson for Jetstar said.
“We know this was a difficult experience for other customers and our team members, and we thank those who assisted with the situation.
“Several crew members were unable to continue flying and the flight has been rescheduled for 10am on Tuesday.
“We will provide accommodation overnight to any customers who need it and cover other reasonable expenses, including meals.
“The safety of our customers and crew is our priority.”
The flight was rescheduled for the following day.